THE ART OF TRANSFORMATION
Questions, Answered.
Everything you need to know about ANUDA, our fabrics, and the many ways each piece can transform.
Products
Is ANUDA secure as a bag?
Yes. When tied and styled properly, ANUDA is designed to hold your everyday essentials securely.
It's best for light to moderate everyday use. We wouldn't recommend filling it with very heavy items or treating it like a heavy-duty structured bag.
Will every handle fit every Signature Canvas?
Yes. Our ANUDA handles are designed to work with every Signature Canvas, so you can mix and match your handles with different prints.
That's part of the fun—you don't have to start over every time you want a different look.
Will sold-out prints be restocked?
Some prints will stay with us, while others will only be available for a limited time.
Limited-edition prints are made in small quantities and may not be restocked once they're gone. If there's one that speaks to you, we recommend getting it while it's still available.
Will I receive styling tutorials?
Yes.
Every Signature Canvas includes access to our exclusive digital styling guide, where you'll find tutorials, styling inspiration, and new ways to transform your ANUDA over time.
We'll continue adding new styling ideas so your ANUDA keeps evolving with you.
Is ANUDA difficult to style? Do I need to know how to tie knots?
Not at all. You don't need to be good at knots or have any special skills to style your ANUDA. Our tutorials are easy to follow and walk you through each step.
Most styles take just a minute or two once you get the hang of the folds and knots. With a little practice, you'll be creating your own styles in no time.
How do I care for my Anuda fabric?
- Handwash or gentle machine wash with mild detergent
- Do not bleach
- Hang dry, avoid prolonged direct sun
- Steam or iron on low heat
- Store folded or loosely rolled
Orders
Can I send ANUDA as a gift?
Yes, you can.
ANUDA comes beautifully packaged, so it’s already ready for gifting.
Message us at hello@anudamanila.com, Facebook or Instagram with your name and order details, and we'll include a personal note with your delivery.
Do you accept bulk or corporate orders?
Yes!
ANUDA makes a beautiful gift for teams, clients, weddings, events, and special occasions.
If you're thinking of ordering several pieces, send us message at hello@anudamanila.com, or through our Facebook or Instagram account, and we'll be happy to talk through what you need.
Can I change or cancel my order?
If your order hasn't been packed or shipped yet, we'll do our best to help.
Just email us as soon as possible at hello@anudamanila.com or send us a message through our Facebook and Instagram account. Once your order has already left us, we're no longer able to change or cancel it.
Shipping & Delivery
Where do you ship?
We currently ship anywhere in the Philippines through J&T Express.
We're hoping to bring ANUDA to more places soon.
When will my order arrive?
Every ANUDA is made to order, so please allow 1–2 weeks for production before your piece ships.
Once it's on its way, we'll send you tracking details. From there, delivery typically takes:
- Luzon: 1–3 business days
- Visayas & Mindanao: 3–15 business days
These estimates don't include weekends and may run a little longer during holidays or unexpected courier delays.
Need it by a specific date? We recommend ordering as early as possible, since total time includes both production and shipping.
Do you offer same-day delivery?
Once your ANUDA is finished and ready to ship, yes — for selected areas within Metro Manila and Rizal, you can choose same-day delivery through Lalamove at checkout, depending on availability. Same-day slots run 10 AM–4 PM, Monday to Saturday.
Please note: since every ANUDA is made to order, this applies to delivery speed after your 1–2 week production period, not to the order-to-delivery timeline as a whole.
Need it by a specific date? Message us first and we'll do our best to help.
I entered the wrong shipping address. What should I do?
Send us message right away at hello@anudamanila.com, or through our Facebook and Instagram account.
If your order hasn't left our shop yet, we'll happily update the address for you. Once it's already with the courier, we'll do our best to help, but changes may no longer be possible.
Return & Exchanges
Do you accept returns or exchanges?
We don't accept returns or exchanges simply because you've changed your mind.
But if your ANUDA arrives damaged, defective, or you received the wrong item, please let us know within 48 hours of receiving it. We'll take care of it with you.
My order arrived damaged. What should I do?
Don't worry — just take a few photos of the ANUDA and the packaging it arrived in, then message us within 48 hours at hello@anudamanila.com, Facebook, or Instagram, and we'll take it from there.
Still Need Help?
I still have a question. Can I talk to someone?
Of course. We'd rather you ask than wonder.
Send us a message at hello@anudamanila.com or through our Facebook and Instagram account, and we'll be happy to help.
Still deciding? That's okay, too. Take your time. ANUDA is made to be kept, used, and enjoyed for a long time.